Question 1

How do I create an account?

Accepted Answer

You must be at least 18 years old to register. Click "Sign Up" and provide: Name: 3-20 characters Email: Valid email address Gender: Male, Female, or Other Password: Min. 8 characters, 1 uppercase, 1 number

Question 2

I haven't received my verification email

Accepted Answer

Check your spam folder first. If the email still does not arrive, request a new verification link or reset your password to trigger a fresh account email.

Question 3

I forgot my password

Accepted Answer

Click "Forgot Password" on the sign-in page and enter your email. You will receive a reset link that expires shortly after it is sent.

Question 4

I can't log in to my account

Accepted Answer

Make sure you are using the correct email and password. If the issue persists, reset your password and try again.

Question 5

How do I find characters to chat with?

Accepted Answer

Browse the home page and use the available filters to find a character you like.

Question 6

How do I start a conversation?

Accepted Answer

Open a character card, then click "Chat with [Name]". If you are not signed in, you will be prompted to log in first.

Question 7

Does the AI remember our conversations?

Accepted Answer

Yes. The platform keeps conversation context so interactions feel continuous and personalized over time.

Question 8

Is there a message length limit?

Accepted Answer

Yes, each message can be up to 2,000 characters.

Question 9

How do I add a character to my favorites?

Accepted Answer

Click the heart icon on a character card or inside chat. View all your favorites from the Favorites page.

Question 10

Can I chat with two characters at the same time?

Accepted Answer

Yes. Fur Wanderer and Sacred Beast subscribers can start a group chat with any 2 characters of their choice. Use the "New Group" option on the Conversations page to pick two characters. Each message you send consumes 2 credits (one per character).

Question 11

What are character images?

Accepted Answer

Some characters unlock image scenes progressively as you chat. The gallery grows as the conversation advances.

Question 12

How do I unlock images?

Accepted Answer

Keep chatting. Image unlocks happen automatically at message milestones, depending on your subscription plan.

Question 13

How many image credits do I get?

Accepted Answer

Each plan includes a different number of monthly image credits, and credits reset at the start of each billing period. See the Pricing page for the exact limits.

Question 14

What are image variants (SFW, Yiff)?

Accepted Answer

Image access depends on your plan: SFW: safe for work content Yiff Soft: suggestive content Yiff Full: the most detailed content

Question 15

Do I keep my unlocked images forever?

Accepted Answer

Yes. Unlocked images stay attached to your account, even if a plan change temporarily hides them.

Question 16

Why don't I see a gallery on some characters?

Accepted Answer

Not every character has a full gallery yet. Some profiles only show the gallery section once enough scenes exist.

Question 17

Where can I view my unlocked images?

Accepted Answer

You can view them in the character profile, in the chat gallery panel, and directly in the conversation when they are unlocked.

Question 18

Can I report an inappropriate image?

Accepted Answer

Yes. Use the report flag on the image to report quality issues, incorrect character matches, or inappropriate content.

Question 19

What subscription plans are available?

Accepted Answer

We offer three plans: Paw Trial: 50 messages/month, SFW images only, $0.99/month Fur Wanderer: 5,000 messages/month, SFW + Yiff Soft images, $19.99/mo or $15.99/mo annually Sacred Beast: 30,000 messages/month, SFW + Yiff images, $29.99/mo or $23.99/mo annually

Question 20

How much can I save with annual billing?

Accepted Answer

Annual billing usually saves 20% versus monthly billing.

Question 21

When does my message count reset?

Accepted Answer

Your message count resets at the beginning of each billing period.

Question 22

What happens when I reach my message limit?

Accepted Answer

You can keep reading your conversation history, but you will need to wait for your reset or upgrade your plan to keep chatting.

Question 23

How do I cancel my subscription?

Accepted Answer

Go to Settings > Billing and cancel from there. Cancellation takes effect immediately — you lose messaging access right away, and no partial refund is issued. You can reactivate before your original period end date if you change your mind.

Question 24

Can I reactivate a canceled subscription?

Accepted Answer

Yes, you can reactivate from Settings > Billing at any time before your original period end date. After that date, you will need to subscribe again.

Question 25

Does my subscription auto-renew?

Accepted Answer

Yes, your subscription renews automatically at the end of each billing period using the card you provided. You can disable auto-renewal anytime in Settings > Billing, or stop it entirely by cancelling your plan.

Question 26

What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards through Finby.

Question 27

What will appear on my bank statement?

Accepted Answer

The statement descriptor comes from our billing processor or entity and can vary by region.

Question 28

What happens if my renewal payment fails?

Accepted Answer

We retry up to 3 times spaced 24 hours apart. If all attempts fail, you keep access until your current period ends and then your plan downgrades to free. You will receive email reminders to update your card.

Question 29

How do I edit my profile?

Accepted Answer

Go to your Profile page to update your display name and avatar.

Question 30

How do I change my password?

Accepted Answer

Open Settings, then use the account password form.

Question 31

What preferences can I customize?

Accepted Answer

In Settings, you can manage email notifications, push notifications, your chat display name, and your roleplay persona.

Question 32

Where can I view my subscription and usage?

Accepted Answer

Visit Settings > Billing to see plan details, usage, and billing history.

Question 33

How do I delete my account?

Accepted Answer

Go to Settings, open the Danger tab, and confirm deletion. Your account is then scheduled for permanent deletion after 30 days.

Question 34

Can I recover a deleted account?

Accepted Answer

Yes. During the 30-day grace period, logging back in reactivates the account. After that, deletion becomes permanent.

Question 35

What happens to my data when I delete my account?

Accepted Answer

During the 30-day grace period, your data is preserved but inaccessible. After deletion completes, your personal account data, conversations, and favorites are removed according to the retention rules described in the Privacy Policy.

Question 36

Are my conversations private?

Accepted Answer

Your conversations are private from other users. Some service providers may process data on our behalf to operate the platform, process payments, provide analytics, or deliver AI responses.

Question 37

What data do you collect?

Accepted Answer

We collect account, usage, and device data needed to run the service: Email address Name Gender and preference settings Chat conversations Usage data for billing Device, browser, IP address, and approximate location data

Question 38

My messages aren't sending

Accepted Answer

Check your connection, refresh the page, and make sure you still have messages left for your plan.

Question 39

The AI isn't responding

Accepted Answer

During heavy traffic, responses can take longer. Try again in a few moments or refresh the page.

Question 40

Which browsers are supported?

Accepted Answer

Yiff Girlfriend works on all modern browsers including Chrome, Firefox, Safari, and Edge.

Question 41

Is there a mobile app?

Accepted Answer

There is no native mobile app yet, but the website is installable as a PWA on supported browsers. Visit yiff-girlfriend.com in your mobile browser to add it to your home screen.

Frequently Asked Questions

Getting Started & Account

Characters & Chat

Images & Gallery

Subscriptions & Billing

Profile & Settings

Account Deletion & Privacy

Technical & Troubleshooting

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